Shipping and Return Policy

 

Domestic Shipping Policy

Orders are usually shipped within 3–5 business days after payment confirmation.

For made-to-order or freshly produced pieces, dispatch may take 7–10 business days or longer, depending on the product.

Express shipping for urgent city deliveries is available on request at an additional cost.

Once your order is placed, you will receive an order confirmation email. Shipment tracking details will be shared via email once your order is dispatched.

 

International Shipping

Spatika ships worldwide.

International shipping charges are calculated at checkout based on the destination, number of items, and package weight.

Please note:

• International deliveries may experience delays due to geopolitical disruptions affecting air traffic routes in parts of Europe and the Middle East.
• Customs duties, import taxes, and other local charges may apply once the shipment reaches your country. These charges are the responsibility of the customer.
• Customs policies vary by country, and Spatika Clothing is not responsible for delays caused by customs clearance.
• Orders cannot be redirected once dispatched.
• If an international shipment is refused due to unpaid customs duties or taxes, the parcel may be destroyed or abandoned by the carrier/customs authorities. In such cases, Spatika Clothing will not be liable for refunds or replacements.
• Free International Shipping on orders above 30000, Use Code:

 

Payment Disclaimer

In rare cases, a payment may appear unsuccessful even though the amount has been deducted due to a bank server issue. If this happens, your order may still be confirmed, and the Spatika team will assist you to resolve the issue promptly.

Returns & Exchanges

As a limited-edition brand, Spatika Clothing does not offer returns.
Exchanges are accepted within 7 days of delivery for eligible products, provided:

• The item is unused and in original condition
• Original tags, packaging, and invoice are included

Any issue regarding damage, defects, or incorrect products must be reported within 2 days of delivery.

 

Please note:

• Handcrafted products may have slight variations in weave, texture, or finish. These are natural characteristics and not considered defects.
• Exchanges for different sizes or colors are subject to availability.
• Sale items, sample products, customized orders, and purchases made using discount codes are not eligible for exchange.
• Customers are responsible for safely returning the product to Spatika Clothing. Responsibility for the product remains with the customer until it is received and verified by our quality team.

Once the returned product is received, you will receive an acknowledgment email from Spatika Clothing